Welcome to the Frequently Asked Questions of Wristin! Here you will find answers to all your questions about our unique handmade bracelets, orders, delivery, payments, returns, and more. We aim to make your shopping experience as smooth and enjoyable as possible. Whether you want to learn more about our products or need assistance with your order, we’re here to help. Check the sections below for quick and clear answers to common questions.

Do you have any other questions? Feel free to contact us!

Product information
For best care, avoid prolonged exposure to water and chemicals. Store the bracelet in a dry place.
Yes, we use only high-quality natural stones.
Our Tibetan bracelets are handmade and inspired by traditional Tibetan designs, known for their spiritual and cultural significance.
Yes, our Tibetan bracelets are adjustable and fit most wrist sizes comfortably. The product page under product information shows how big or small the bracelet is adjustable.
Each colour has a specific meaning, for example red for protection and blue for wisdom. For an overview of the meaning of each colour, check out our blog on The meaning of each colour.
Warranty and Quality
Yes, all our bracelets come with a 6-month warranty.
Contact us and we will make sure your bracelet is repaired or replaced.
Payment
You can pay with Apple Pay, iDEAL, credit card, and other popular payment methods.
With us, you can easily pay afterwards via Klarna. This allows you to receive your bracelet first and pay later at a time that suits you best.
Orders and Delivery
Choose your desired bracelet, add it to your cart, and follow the steps at checkout to place your order.
Yes please contact our customer service team as soon as possible to change your order.
Orders are usually delivered within 1-2 working days within the Netherlands. Different delivery times apply for the rest of Europe. For a detailed and up-to-date overview, please check our Shipping and ordering page.
Once we have received your order, your order will be prepared for delivery within 24 to 48 hours at the latest. This only happens on working days, on public holidays or weekends, it will happen from the first working day.
Within the Netherlands, there is an option for free shipping. This requires choosing Letterbox Post. This is a shipment without Track & Trace. Outside the Netherlands we offer shipping options from €5.95. In addition, shipping with Track & Trace is free from €30
Currently, we do not offer an option to choose a specific time for delivery, but you can track your parcel if you have chosen the option with Track & Trace.
When the shipping option Track & Trace is selected, you will receive a tracking number with link to follow your order. For shipments via Letterbox Post you will not receive a Track & Trace tracking number.
Yes, we also deliver outside the Netherlands. Shipping costs and delivery times may vary per country. For a detailed and up-to-date overview, please check our Shipping and Ordering page.
Returns and Refund
You can return your purchase within 30 days of receipt.
Contact us for return instructions and we will be happy to help you.
Once we have received your returned product, we will process the refund within 5-7 working days.