Delivery & ordering
customer service
Everything you need to know about delivery charges, delivery times and how to place an order. We offer free delivery within the Netherlands.
Delivery charges
We keep delivery costs as low as possible. Within the Netherlands, we offer free delivery via Letterbox Post. Would you like to track your parcel? If so, please choose delivery with Track & Trace.
| Netherlands, Postbox Post | Free |
| Netherlands, with Track & Trace | €3.95 |
| Track & Trace, from €30 | Free |
| Belgium & Germany | from €5.95 |
| Rest of Europe | from €7.95 |
Are you ordering two or more bracelets? If so, you’ll automatically receive a 10% mix & match discount on your entire order.
Delivery time
As soon as we have received your order, we will prepare it for dispatch within 24 to 48 hours. This only takes place on working days, orders placed at the weekend or on public holidays will be processed from the next working day.
- Netherlands: 1–2 working days after dispatch
- Belgium & Germany: 2–4 working days
- Rest of Europe: 4–7 working days
How do I place an order?
Choose the bracelet you like, select your preferred colour or size, and add it to your basket. Then follow the steps at checkout to pay for and place your order.
Would you like to change your order? You can do so shortly after placing it, please contact our customer service team as soon as possible.
Track my order
Have you chosen Track & Trace delivery? If so, you’ll receive a tracking number with a link by email as soon as your order has been dispatched. Unfortunately, tracking isn’t available for deliveries sent via Letterbox Post.
International orders
We also deliver outside the Netherlands. Delivery charges and delivery times vary by country and are always clearly shown at the checkout, before you pay.
Can’t find what you’re looking for?
Our customer service team will reply within 1 working day.